You're Solving the Wrong Problems: Why Smart Entrepreneurs Are Ditching Traditional Surveys 

The workplace has transformed more in the last five years than the previous twenty. 

Remote work. Four-day weeks. AI integration. Radical transparency. 

But here's the question keeping leaders up at night: What do people actually want NOW? 

The Great Disconnect 

I recently worked with a financial services firm that was hemorrhaging talent despite offering competitive salaries and what leadership considered "great benefits." 

When I asked the CEO what his people wanted, he confidently listed: 

  • Annual bonuses 

  • Health insurance 

  • Regular team-building events 

  • Clear advancement paths 

What their anonymous Culture Compass Check revealed they ACTUALLY wanted: 

  • Flexibility in when and how work gets done 

  • Meaningful input into company direction 

  • Recognition for impact, not just output 

  • Managers who prioritize coaching over controlling 

The gap between what leadership thought mattered and what actually mattered wasn't just hurting retention. It was destroying performance. 

The Myth of Dishonest Surveys 

"People don't tell the truth in surveys." 

I hear this constantly, and it's completely wrong. The real issue isn't honesty—it's safety. 

When surveys are: 

  • Run by the same people who control your career 

  • Not truly anonymous 

  • Conducted without clear action plans 

  • Followed by silence or defensiveness 

...people protect themselves with safe answers. 

But when surveys are: 

  • Conducted by neutral third parties 

  • Guaranteed anonymous and confidential 

  • Focused on solutions, not blame 

  • Followed by transparent action 

...the truth comes flooding out. 


The Rapid Evolution of Workplace Priorities 

Let me share something shocking. 

A technology client conducted our Culture Compass Check in January 2023, then again in September 2024. The priorities of their team had shifted so dramatically, they were essentially managing a different company. 

In 2023, their team valued: 

  • Competitive compensation 

  • Work-from-home options 

  • Career advancement 

  • Cutting-edge projects 

By late 2024, their priorities had shifted to: 

  • Mental health support 

  • Meaning and purpose alignment 

  • Skills development for AI adaptation 

  • Genuine work-life boundaries 

They were still investing heavily in 2023's priorities while their competitors were meeting today's needs. 

The Real Cost of Not Knowing 

Another client was spending $200,000 annually on a celebrated wellness program—meditation rooms, fitness subsidies, healthy snacks. Noble investments, certainly. 

But their Culture Compass Check revealed what people actually wanted: better project management systems and clearer decision-making authority. 

The wellness program was addressing symptoms. Their people wanted solutions to the root causes of their stress. 

By redirecting even half that wellness budget to fixing broken systems, they saw: 

  • Productivity increase 28% 

  • Sick days decrease 34% 

  • Retention improve 40% 

Not because they abandoned wellness, but because they addressed what people truly needed. 

The Path Forward: Real-Time Intelligence 

The world isn't just changing yearly anymore. It's changing quarterly. 

The pandemic. Economic shifts. AI. Geopolitical events. Every major event reshapes what your team needs and values. 

Smart leaders are treating workforce intelligence like market intelligence—as essential, real-time data that drives strategic decisions. 

Not annual check-ins. Not guesswork. Not copying competitors. 

But ongoing, accurate insights into what actually matters to your specific team right now. 

The Culture Compass Check Difference 

Our Culture Compass Check isn't just another survey tool. It's a complete diagnostic that: 

  • Uses specialized third-party methodology that gets honest answers 

  • Identifies both current and emerging priorities 

  • Maps investments to actual impact areas 

  • Delivers actionable intelligence, not just data points 

  • Creates a clear roadmap for meaningful change 

Because knowing what your people really want isn't just nice to have—it's the difference between leading the market and constantly playing catch-up. 

Ready to discover what your team actually wants in 2025? Let's talk about how our Culture Compass Check can transform assumptions into insights. 

Previous
Previous

The CEO Blind Spot: Why Not Knowing Your Real Job Is Costing You Millions 

Next
Next

Hiring Shouldn't Feel Like a Gamble: Stop Rolling Dice with Your Company's Future